Mengelola Ketidakpuasan Pelanggan Dalam Konteks Pemasaran Layanan

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PDF (Bahasa Indonesia)
Published Jun 25, 1995

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Robby Chandra

Abstract

Pada bulan Januari 1995 Pemimpin-pemimpin PT Telkom bertatap muka dengan pengguna layanan telepon. (Baca Pendahuluan Lengkapnya di FOrmat PDF nya)

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How to Cite
CHANDRA, Robby. Mengelola Ketidakpuasan Pelanggan Dalam Konteks Pemasaran Layanan. Forum Manajemen, [S.l.], v. 9, n. 60, p. 10-13, june 1995. ISSN 2962-5483. Available at: <https://journal.prasetiyamulya.ac.id/journal/index.php/FM/article/view/129>. Date accessed: 22 dec. 2024.
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Issue
Vol 9 No 60 (1995): Forum Manajemen | Keberhasilan Perusahaan dan "Charismacrazy"
Section
Articles
License

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