SUNARTO, Ziel Mahqwa; 						PERMATASARI, Bunga Indah; 						WIDJAJA, Andrianto.
 Analysis of Customer Satisfaction Levels With Pos Indonesia’s Courier Service After Transformation.
<strong>Indonesian Business Review</strong>, [S.l.], v. 8, n. 2, p. 103-117, dec. 2025.
ISSN 2654-6213.
Available at: &lt;<a href="https://journal.prasetiyamulya.ac.id/journal/index.php/ibr/article/view/1641" target="_new">https://journal.prasetiyamulya.ac.id/journal/index.php/ibr/article/view/1641</a>&gt;. Date accessed: 27 mar. 2026.
doi: <a href="https://doi.org/10.21632/ibr.8.2.103-117">https://doi.org/10.21632/ibr.8.2.103-117</a>.